We value our customers. At iTP, we provide personalized remote support services for you and your business. Our live coverage is available to ensure you aren’t losing valuable time or information due to any technical issues. We have earned our 100% customer satisfaction rating through meeting your needs and working with you to reduce or eliminate future errors. iTP was founded by technology specialists that have always put the customer first, ensuring they were taken care of prior to moving to the next step. Choose iTP and you will notice a difference in how your needs are met.

Our support services are more than just a list on a page. We want to make sure your needs are met. Our help desk support goes beyond simply fixing a problem. We work to educate you on how to resolve issues without future contact, so if the issue comes around again you can manage it with confidence. Our rapid incident resolution is second to none. Our trained staff will work with you to eliminate the time consuming conflicts so you can get back to doing what you need to be.

Some, but not all, of the features and benefits that iTP provides with our IT Support Services are:

• Web-based, on demand, anywhere to anywhere support of PC’s, Macs and smartphones. We can connect to you anywhere to resolve incidents and provide you support, saving you time and money.
• Access to remote computer in approx. 20 seconds without pre-installing software. No need to take up space on your hard drive, just log in and get the support you need.
• Ultra-fast remote control with patent-pending, point-to-point technology. No waiting for the service you need.
• Multiple methods of connecting with iTP Support. Available through phone, web, and email. We will work to ensure that you are being taken care of, no matter how you want to connect.
• Live chat with iTP Support Technician. Keep your phone lines free while resolving your issues in real time. Conversations can be logged to reduce time for future incident resolution.
• Many, many more.